Ask anyone other than Z Z, and they will tell you that the basic label seems to be a thing of the past.
People no longer take the phone and instead only shoot a text, opting for comfort for human interaction.
Then, when they have to make a phone call, for a restaurant reservation or to ask -about a shop article, it is not uncommon for many to lack the skills to talk to a stranger.
A Tiktok video recently highlighted this topic and caused a debate about whether we should run at the beginning of a phone call or start to start.
The video that started everything
The clip was shared by Bronte Rose, an influencer based in Sydney who describes himself as a “chronicle overload” for his 103K fans.
“When I call a restaurant or anywhere, I say,” Hi, my name is Bronte. I wonder if you have a table for two tonight? “, Told his friends in the video.
Her friend pushed himself again, asking if he would do the same when he called somewhere like JB Hi-Fi.
“Yes, it’s just a common courtesy,” Rose insisted.
His friend, clearly surprised, responded: “Like it is nice, you are very educated, but I think no one else does it.”
“Second nature”
After the video went viral, with the people of the divided comments divided, Rose told News.com.au that he had no idea “it was a strange thing to do”, as the behavior is “second nature” for her.
“Personally I like to know who I talk to when I take the phone. Nine times out of ten, it is also very relevant information,” he said.
“It’s something I have always done and I think he has taught me as good ways.”
But do you think it’s not rude?
“I could ruin the feathers here, as I know many people disagree with me, but I think it’s rude,” he admits. “The person asking for a pizza is also human and I will always try to make each interaction good.”
Weigh
“Bronte is correct and educated,” a person wrote in the comments.
Another stated, “Bronte, it’s 100% correct. Not enough people know how to communicate -on the phone.”
A call center worker added, “I work in a call center and I love when people say their names at first! It is educated to make the other person know who they talk to.”
But not everyone agreed.
“Wait, I’ve never done that,” a user revealed.
“Nah, I’ve been a receptionist for ten years and constantly mocking people for saying their name … How do I care, just say -what you need,” he joked another.
Others said they only throw directly to their consultation: “I just say,” Hi, how are you? “Then he continues to ask my question.”
What does an expert think about it?
To resolve the debate, News.com.au spoke to Kate Heusler, a modern labels, who says the answer is not black or white.
“Presenting -at the beginning of any call is essential,” he continues, “especially if he is someone who you have not talked to before or if the number is not known.
“It’s like calling someone’s door before entering, simple, considered and putting the tone.”
Heussler notes that it may even be worth a quick introduction when you talk to people you know.
“If you call your best friend, a family member or someone you are talking about daily, to go in -you directly in the conversation is totally good. It’s about familiarity,” he says. “But even then, fast,” hey, I’m me! “Or” I again “still adds a touch of respect and clarity.”
How to present —S
When you feel like presenting a stranger to the phone, suggests “clear, confident and warm”.
She advises: “Direct yourself with your name, a touch of context and a log in. Something like:” Hi, is (name): I am just calling to chat (topic). Is this a good time now? “It shows the respect for its programming and instantaneous breaks the barriers.”
Other common phone call errors
According to Heussler, other telephone call steps include skipping the input record (“ it is considered if it is a good time, especially if it is unexpected ”), talking too fast or too strong (“ slowing only one touch makes it clear and clear ”), and not being prepared (“ scoring some key points before it can be a gaming changer ”).
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Image Source : nypost.com